I’ve been bouncing all over because 9am this morning from Roatan Honduras to Miami with the surprising hold off there with flight from Miami to Charlotte nc 1st they stated aircraft was to warm , then after we were allowed to board they mentioned they had far too much fuel and had to dump ten,000 lbs immediately after 45 min they made a decision not to try this , we were delayed on choose off, upon our arrival to Charlotte we needed to rush to gate , my wife is handicapped plus the attendant needed to run pushing her to gate to realize that our future flight was delayed 2 1/two hrs .
I'm quite unhappy together with your consumer service!!! I think it was more affordable for you To achieve this to me than to run the flight which i was originally on, since the flight was not complete.
06/eighteen/16 – Have already been a faithful, Regular flyer purchaser for more than 30 decades. I h ave by no means viewed these kinds of very poor shopper service and apathetic attitudes from AA staff. At this time sitting down at Miami International, on a clear sunny saturday morning, traveling with two young little ones seeking to get to Asheville on your Airways (document locator: WCEARA), but our flight to Charlotte was quickly delayed, causing us to pass up our flight to Asheville, all other flights are comprehensive, we had been sent Back again through security due to the fact your employees at the gate couldn’t (or wouldn’t), help us (that was fun), then needed to run again Just before we could get for the ticket counter because the flight departure was bumped back again up!
On April fifteenth, 2013 I obtained a check in the mail from you and was extremely upset After i opened the envelope to begin to see the Test published out was roughly one/4th the quantity I had initially submitted for reimbursement.
Pretty let down with AA. Throughout my journey to NORFOLK from ALBUQUERQUE this time all-around on Army Orders – too many troubles happened which i just can’t forget and speculate why some guidelines exist because they do. Starting off off, my luggage wasn't tagged appropriately coming out of Albuquerque and did not make the transfer connection in DFW to ORF – 8 hour hold off with bags getting to me, which had my uniforms for the following day. Certainly I bought my uniform in time, but only authorized for ~4 several hours of sleep right before reporting for obligation just after I drove to airport to have the bag. As well as my DoD ID is now not as part of your method to allow for TSA pre-Test…both of these situations are usually not a big offer And that i can certainly forget about these things without having to create a remark…the return vacation again to ABQ is my reason. On my return vacation, my approach was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a bit more than one hour creating me to own a couple of 15 moment window for my connection flight in CHARLOTTE to PHOENIX. After i observed this limited window, I tried to operate with the customer service clerk in the gate in NORFOLK to possess a little something carried out (i.e. notify gate in CHARLOTTE that somebody on Military ORDERS may be a minor late and to hold gate to allow transfer – would have solved what on earth is about to occur)…since quarter-hour was in certain “thirty moment window†allowance for nearly anything to be performed you could try here and that I might have time to make my transfer – she would not or could not do nearly anything for me.
Hi，I desired to check with questions on carry a cat within the U.S. to China, so I referred to as your Chinese service. The woman identified as Annie picked my cell phone. I asked my question and she or he said †there is no way†I said somebody told me it is feasible. She explained †they are lying†she didn't give me any clarification. I decided to call once more, another woman answered my contact.
I had been to tell you of my not so enjoyable expericences with the airline, and requesting a refund of my flight. To begin with I was suppose being around the 7:55am flight from Gulftport,MS.
Moments have modified and its very unhappy. BTW – Our flight to Madrid was with Iberia as well as the knowledge was the whole opposite! The aircraft was vivid, thoroughly clean and modern along with the foods decisions have been appetizing along with the attendants were being aware of foods substances. Certainly it can be done suitable!
in no way at any time acquired this sort of poor service and a firm that only doesn’t treatment about there paying out clients
So, There are some matter’s I have seen that I will note below, and take into account it my own academic venting due to the fact they do not serve the customer very well in any respect regarding this:
No agent in sight. Flight 1583 delayed delayed and delayed with no details or updates specified by gate agent. what a nightmare
I went to my resort and spent the subsequent 4 several hours on the telephone with AA in an attempt to have the bag sent to LGA initial thing each morning, the place I can be waiting around.
I would really like an handle to mail a letter to American Airways Shopper Service, And that i hope you can reply with this particular handle.
My daughter And that i flew to Barbados for my friendâ€s funeral on Jul twenty third. We experienced a disservice and to the return flight, we were being forced to attend more than an hour or so for the wheelchair. It had been annoying, and as somebody with cardiac wellbeing, it had been relatively Terrifying.