The primary Internet site address for American Airways is . You could e book flights and seek out holiday vacation packages along with other journey requires on the site. You can also accessibility your American Airlines account and contact buyer service.
Consumers who desire to compliment or complain to American Airways can Speak to the corporate office at:
I happen to be touring with American Airways for many years now and am now extremely shocked in a the latest event. I'd just gotten back again from vacation to find that my suitcase was lacking. American Airways instructed me I used to be imagined to get it back the next day, but I only received it two days afterwards and located that my suitcase had been ripped open and wrecked.
I desired to vent my frustration Along with the baggage problem together with your airline. Almost everything else was excellent, but the way my baggage was managed would make me Believe twice in advance of reserving with AA once again. I had been billed $25 each way for one bag, not becoming explained to my bag could possibly be carried on for no demand. So as to add insult towards the $fifty billed, my bag was broken on the surface on getting returned to me.
This is my 1st working experience with American Airlines and it has been the worst! My ally and I took a trip to St. Maarten and There was nothing at all but difficulties Because the return flight. Very first, they couldn’t uncover her reservation and tried to prices her $1,a hundred for the flight she already paid for. Then, I had been compelled to buy a 2nd checked bag, Even though I have ALWAYS been able to examine the bag. Right after, my flight (2119) was delayed for over one hour. NOW I am on my connecting flight from MIA to ATL which flight is delayed more than an hour or so. Does The usa Airways realize We've life…family and friends selecting us up with the airport?
I really strongly tend not to wish to fly with American Airways ever all over again, their consumer service is horrible!!! I used to be over a flight on Monday from Miami, Florida to Norfolk, Virginia and needed to worst lay more than. Why in the world do I must fly to Big apple to return to Virginia. My combat was suppose to go away Miami Worldwide to Laguardia at 5pm. The flight was to begin boarding at 4:30pm plus they built an announcement that their can be a fifteen moment delay and I went for the counter to talk to the consultant if I was gonna make my relationship and he or she advised me I would be great. The explanation I checked on my connection was simply because my lay over wax only fifty eight minutes. We’ll we boarded the flight so I thought I can be visit our website good to catch my relationship bug which was so we sat on the plane for more than and hour when they preset all of the needed to correct. They did not give anyone the possibility to attempt to make alternate vacation which was Definitely Improper. I had been in Miami for my brother’s funeral because Thursday. My husband operates two task and he needed to take off from do the job Thursday, Friday and Monday from equally Work. I also needed to choose off myself. The flight inevitably took off And that i missed my connection.
Our flight from Greenville, SC to Dallas arrived punctually but we ended up needed to keep on being within the airplane on tarmac for almost 90 minutes producing lots of to miss out on connecting flights. AA screwed up once more–not one person satisfied with getting treated like cattle; you haven't appreciated your clients.
I are now living in NYC and get the job done in The style small business creating 30k a calendar year, so purchasing a $360 flight was an enormous deal for me. I just lately used for and obtained the AAdvantage credit card mainly because due to enterprise I will now be bicoastal and traveling NYC-LA very regularly, which was The explanation for my very last journey. I are already traveling AA for quite some time And that's why I chose them as my airline of option for my upcoming bicoastal occupation. On my previous flight #738 on March twenty five 2013 they dropped my luggage and it has been more than a week now. Because of the character of my flight I'd a lot of valuables in that bag. I am in Fashion and are actually gathering exceptional and high priced items throughout my lifetime, lots of which I brought with me and also have collected on travels that I have flown with your organization.
I will begin by declaring that I have skilled the worst flight working day with regards in your airline. Initial I had been delayed in excess of an hour or so as a result of “weather”, when it had been Solar shining on the departure and arrival airport. Second, I used to be moved to a 3rd flight because of my delay I missed my link by 2 minutes. Third, when boarded on the third flight, we sat for the gate for two hrs on account of “weather” once again. When they deplaned that flight, as a consequence of anticipated 2 hour extended hold off, I obtained moved to your fourth flight.
I spoke with Wanda this early morning about excess baggage and also the nerostimulator implanted in my again. She was extremely helpful, I'm happy which i identified as and acquired the correct information and facts.
I'll say she(AA) uncovered a later flight for me on One more airline,which I so appreciated,but she absolutely could have way more pleasurable in dealing with me.
I went to my hotel and used another FOUR several hours on the phone with AA within an try to provide the bag sent to LGA initial thing in the morning, the place I would be waiting.
I have a request reference number 14716375252 from a excursion taken past Nov. I would like to know the businesses reaction.
I used to be on keep for around forty minutes, with standard ‘updates’ from a supervisor named Tony…who was making contact with some unknown department to examine on the 2nd, lacking voucher….when…Sure,, I had been Lower off! I called back…only being told the wait around would be 18-25 minutes. I’m nevertheless ready on this simply call again. This trip may be the journey of a lifetime for my spouse, a wounded veteran and cancer survivor.